About Ordergrid

ORDERGRID uses innovation and technology to make fulfillment for grocery and regulated products from dark stores as well as traditional eCommerce fulfillment around the world.

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Task Detail

When purchase orders for new inventory arrive at the warehouse, users must have a way to count that inventory and enter it into the system. The following information must be recorded when new information is entered in their mobile scanning device: "quantity, lot code, expiry date, the ability to assign the item to a location."

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Create fully designed mobile wire-frames for the core flows associated with this process. Also, think about edge cases, not just the happy path.

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Unlocking the world of Inventory Management System

Here are the insights into the problems I uncovered during my research:

• Repetitive tasks hinder efficiency
• Quality control challenges
• Unclear storage guidance
• Time-consuming warehouse navigation
• Difficulty in product placement recall
• Lack of inventory visibility
• Storage location identification issues
• Inaccurate inventory data

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The problem

This comprehensive approach below enabled me to uncover valuable insights and craft actionable solutions, ultimately enhancing the product's usability and user experience.

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Research

User Requirements Assessment.

• Simplify new inventory data entry with an intuitive process.
• Design a user-friendly interface to reduce errors and training time for warehouse staff.
• Ensure accurate data entry and seamless offline-online data synchronization.
• Minimize time spent on entering new inventory.
• Provide guidance on optimal inventory locations.
• Assist users in remembering storage locations for products in the warehouse.

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Illuminating User Narratives in Inventory Management

When a new Inventory arrives;‍

Exploring Foundational Assumptions in Inventory Management

I made the following assumptions for this project;

• App captures location using product details and shelf capacity.
• Warehouse is labeled clearly, including shelves and racks.
• Automated, accurate receipts generated via app scanning.
• Data stored offline and online for instant access.
• New user, not tech-savvy.

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App Flows I explored

I crafted and analyzed three user flows to identify the optimal pathway for Derek's app experience.

App Flow

From the three flows shown earlier, I crafted a comprehensive pathway addressing all encountered issues and user needs. This journey outlines how users add new products and restock existing ones.

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High Fidelity Designs

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Eliminate manual Inventory entry

Automate inventory input by snapping the receipt - users capture product name and quantity effortlessly. For restocked items, the app suggests similar products, streamlining data entry and enhancing user experience.

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Efficient Product Handling and Data Entry in the App

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The app automates data entry for restocked products and allows manual entry for new items. It offers barcode entry or scanning and automatic lot code capture. Data submission requires complete product details, reducing errors in inventory data.

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Enhancing Quality Control Measures for Inventory Management

• Implemented a "quality control" button for users to track issues related to specific lot codes efficiently.
• Created a list of common quality assurance problems to streamline reporting and save time.
• Added text boxes for users to provide additional information about product issues and enter quantities, enhancing the quality control process.

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Streamlining Storage location Feature

I addressed two key user needs in inventory management by developing a solution in the app that provides storage recommendations based on product type. To prevent mistakes, I disabled the "Save product" button until a location is selected, ensuring correct storage practices. Users can then confirm successful product saves with all details

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Recommendations and Considerations

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For this initial version, I'll conduct usability tests with our target audience to confirm that the solution solves their problem effectively.

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Conclusion

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Here are some key metrics I would look at to determine if the app is successful

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